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Shipping and Refunds/Returns
What countries do you ship to?
Currently we only ship to the United States. I am always happy to give shipping quotes for international orders. If interested, please contact us.
How do I track my order?
You will receive an email with a tracking number once your order ships.
How long does shipping take?
The short answer: it varies. Shipping depends on what option you chose at checkout and a whole host of other factors that are out of my control. Most of my customers receive their packages in 2-5 days after shipping.
What if I don't like the scent I chose? Can I return my purchase?
While I understand that it can sometimes be tricky to order the perfect scent online, due to the nature of the products offered, I am unable to accept returns or offer refunds or exchanges. If you ever have questions about a scent, just let me know - I am happy to clarify scent notes or make suggestions for you.
General Questions
Do you use essential oils?
I do not currently use essential oils to scent my products. I use fragrance oils, but only those verified by independent testing to be skin safe and toxin-free.
What is a wickless candle?
Exactly what it sounds like -- a candle with no wick! These types of candles use a candle warmer to be heated and release scent. They are a great, flameless option for scenting your home or office. Read more about wickless candles by clicking this link.
Do you offer wholesale items?
Yes, I do! Please check out my wholesale page and reach out if you're interested. I would love to work with you on customizing something for your needs.